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NEW: RQF (NVQ) Level 3 Diploma Adult Care 2026

TQUK Ofqual Accredited
Virtual Health Training Virtual Health Training
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Overview
Curriculum
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Overview:

Qualification Number: 610/0103/6
Total Credits: 58
UCAS Points: 32  (University Admission Points)

 

The Diploma in Adult Care is a comprehensive programme designed to equip students with the essential skills and knowledge required to support patients and healthcare professionals in a variety of settings. This course serves as a gateway to a fulfilling career in the healthcare sector, providing foundational training in patient care, communication, and practical healthcare practices.

 

Delivery Methods: 

Online + Observations

 

IMPORTANT: VHT Healthcare Training is run by Qualified NMC Registered Nurses & experienced healthcare professionals. Unlike just online training, you'll have face to face access to our team and opportunities to come to our Clinical Skills Training Centre for practical sessions, if you wish to gain more support!

 

Duration:

6 - 18 Months (Learner's Pace)

 

Cost:

£484  

Plus £120 (TQUK Registration) required

NORMAL COST:  £ 750

 

INSTALMENTS

Deposit: £120

4 Months    =  £140 per month

8 Months.   = £ 80 per month

12 months    =  £60 per month

 

Contact Information:  

TEL: 0330 043 0530

MOB: 07865 000 504

Email: admin@vhthealthcaretraining.co.uk

 

Accreditation:  

TQUK Accreditation (Ofqual Regulated)

 

 

Assessments:   

  • Short assignments & Quizzes
  • Portfolio

 

Entry Requirements

  • 16 Years+
  • Maths & English competencies
  • RQF Level 2 in healthcare or relevant experience in healthcare

RQF Level 3 Adult Care is a vocational course and so you'll be required to have some work experience. We will support you to achieve this.

 

Curriculum

  • 15 Sections
  • 193 Lessons
  • 10 Quizzes
  • 1 Assignment
  • 0m Duration
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Introduction
2 Lessons
  1. Introduction
  2. How to navigate your course
UNIT 1: Agreed Ways of Working In Care Settings
12 Lessons10 Quizzes1 Assignment
  1. Your role, responsibilities, continuous development and training
  2. Healthcare Support Worker's Code of Conduct
  3. Role of a Senior Support Worker
  4. Continuous Professional Development
  5. Delegating and Delegated Duties
  6. Importance of Delegated Tasks
  7. Training and Supervision
  8. What are Quality Assurance Processes
  9. UNIT 1: Question 1.1
  10. UNIT 1 : Question 1.2
  11. The QA Process
  12. UNIT 1: Question 1.3
  13. Healthcare Support Worker's Role in QA
  14. UNIT 1 : Question 1.4
  15. Challenges in Quality Assurance
  16. UNIT 1 : Question 1.5
  17. UNIT 1 : Question 1.6
  18. UNIT 1 : Question 1.7
  19. UNIT 1 : Question 1.8
  20. UNIT 1 : Question 1.9
  21. UNIT 1 : Question 1.10
  22. UNIT 1 : Question 1.11
  23. UNIT 1 : Question 1.12
Be able to work in ways that are agreed with the employer.
3 Lessons
  1. Organisational Policies and Procedures
  2. Training
  3. Supervision
Understand working relationships in care settings.
3 Lessons
  1. Different Working Relationships and Partnerships in Healthcare Settings in the UK
  2. Working Relationships vs Personal Relationships in Healthcare
  3. Accessing Support, Advice and Resolving Conflicts in Healthcare
UNIT 2: Safeguarding in Care Settings
35 Lessons
  1. Understanding the national and local context of safeguarding and protection
  2. Legislation, principles, national policies and frameworks and local systems that relate to safeguarding
  3. Roles of different agencies in safeguarding and protecting individuals
  4. Role of a Senior Healthcare Assistant in Safeguarding
  5. How and When to Report Safeguarding Concerns
  6. Sources of Information
  7. What is Safeguarding?
  8. What is abuse?
  9. What is Harm?
  10. Factors that contribute to an individual being more at risk of abuse or neglect
  11. Physical Abuse
  12. Domestic Abuse
  13. Sexual Abuse
  14. Psychological Abuse
  15. Financial/material abuse
  16. Modern slavery
  17. Discriminatory abuse
  18. Organisational Abuse
  19. Neglect/Acts of omission
  20. Self-neglect
  21. Perpetrator Behaviour
  22. How to Reduce the Likelihood of Abuse
  23. Complaints Procedures for Reducing the Likelihood of Abuse
  24. How to Raise Concerns
  25. How to Respond when someone discloses abuse
  26. Issues of Consent
  27. Sharing Information Safely
  28. Ways to Ensure Evidence is Preserved
  29. How and When to Seek Support for Safeguarding Concerns
  30. Safeguarding Children and Young People
  31. Unsafe Practices in Healthcare Settings That May Be Abusive in Nature
  32. Getting Feedback for concerns raised
  33. Safeguarding Adults when accessing Online Services
  34. Risks of Digital Technology in Care
  35. Working to Reduce Online Risk
UNIT 3: Mental Capacity and Restrictive Practice in Care Settings
11 Lessons
  1. Understanding the principles of Mental Capacity.
  2. Relevant legislation and codes of practice relating to mental capacity
  3. Factors that influence an individual’s Mental Capacity
  4. Relationship between an individuals’ mental capacity, consent, choice and safety
  5. Valid Consent
  6. Understand the application of the principles of mental capacity and consent.
  7. Gaining consent
  8. How personal values and attitudes can influence perceptions
  9. Helping individuals make their own decisions
  10. When capacity assessment may be required
  11. Case Studies
UNIT 4 : Duty of care in care Settings
10 Lessons
  1. Introduction
  2. Duty of Care VS Duty of Candour - Copy(614)
  3. Duty of Care contribution to Safeguarding
  4. Managing Conflicts Between Individual Rights and Duty of Care
  5. Identifying Conflicts between Rights and Duty of Care
  6. Supporting Individuals while handling Care Conflicts
  7. Seeking Support and Advice in Difficult Care Situations
  8. Responding to Concerns and Complaints in Care Settings.
  9. Agreed procedures for handling comments and complaints in Care Settings.
  10. Empowering Individuals and Others to Express Comments and Complaints
Recognising and Responding to adverse events, incidents, errors, and near misses in Care Settings
4 Lessons
  1. Introduction
  2. Adverse events, incidents, errors and near misses in care settings
  3. Recognising, reporting, and responding to adverse events, incidents, errors and near misses.
  4. A carer's role in recognising and responding to adverse events, incidents, errors and near misses.
UNIT 5 : Effective Communication in Care Settings
21 Lessons
  1. The Role of Communication in Workplace Relationships
  2. Communication Skills in Challenging Care Situations
  3. Clear Communication in Health and Social Care
  4. Understanding Communication Needs and Preferences in Care
  5. Interpreting communication methods and styles
  6. Key Factors for Promoting Effective Communication
  7. Enhancing Communication Through Digital Technologies in Care Settings
  8. Communication Barriers in Care Setting
  9. Impact of poor communication in Care Settings
  10. Effective Communication Methods and Skills in Care Settings
  11. Using Communication to Build Relationships in Care Settings
  12. Overcoming barriers to Communication
  13. Understanding and Meeting Communication and Language Needs in Care Settings
  14. Effective and Professional Communication in Care Setting
  15. The Role and Purpose of Independent Advocacy in Care Settings
  16. Recognising When to Support Individuals to Access Advocacy
  17. Supporting Individuals to Access Advocacy Services
  18. Confidentiality in Care
  19. Important of Confidentiality in Care Communication
  20. When and Why Confidentiality May Need to Be Breached
  21. Balancing Confidentiality with the Need to Share Concerns
UNIT 6: Handling Information in Care Settings
10 Lessons
  1. Legal Responsibilities and Good Practice for Handling Information in Care
  2. Manual and Electronic Systems: Ways of Keeping Information Secure
  3. Helping Others Keep Information Safe in Care Setting
  4. What Is a Data Breach and Why Is It a Serious Matter?
  5. How to Respond if a Data Breach Happens in a Care Setting
  6. Data Security in Care Setting: Storing and Accessing Data Securely
  7. Maintaining Confidentiality in Daily Communication
  8. Promoting Confidentiality in Care Settings
  9. Keeping Accurate and Clear Records in Care
  10. Audit Responsibilities in Care Setting
UNIT 7: Person Centered Practice in Care Settings
15 Lessons
  1. The application of Person-centred Practices in different Care Situations.
  2. How to effectively build relationships with individuals.
  3. The Importance of Person-Centred Values and Strength-Based Approaches in All Areas of Care Work
  4. How to use Care Plans and Resources to Apply Person-Centred and Strength-Based Approaches
  5. How Active Participation in Care Planning Promotes Person-Centred Values and Strength-Based Approaches
  6. How to Seek Feedback to Support the Delivery of Person-Centred Care
  7. Ways to Support Individuals to Question or Challenge Decisions Made by Others
  8. How to work with Individuals and Others to Understand them
  9. How to work with Individuals to Identify how they want to actively Participate in their Care
  10. How to demonstrate Responsiveness to Individuals’ Changing Needs or Preferences
  11. How to demonstrate Respect for Individuals’ Lifestyle, Choices and Relationships
  12. How to promote understanding and application of active participation amongst others.
  13. The importance of individuals’ relationships.
  14. The Impact of maintaining and building relationships for Individuals
  15. Our role own role in supporting individuals to maintain and build relationships.
UNIT 8 : Importance of Choice and Independence in Care Settings
13 Lessons
  1. Supporting Choices and Independence of individuals in Care setttings
  2. How to establish informed consent when providing care and support.
  3. Mechanisms and Guidance to Support the Individual’s right to make Choices
  4. How to Manage Risks while maintaining individuals rights in Care Settings
  5. How to promote individuals’ Independence
  6. Involve Individuals in Their Care and Support
  7. Support individuals to recognise their strengths and abilities
  8. Technologies that can support or maintain individuals’ independence
  9. The Role of Risk Assessment
  10. Risk assessments methods in Care Settings
  11. Importance of Reviewing and updating Individuals’ Risk Assessments
  12. When Individuals’ Risk Assessments Should be reviewed and Updated.
  13. Key People Involved in Reviewing and Updating Risk Assessments in Care Settings
UNIT 9 : Importance of Health and Wellbeing
13 Lessons
  1. Factors that affects the Health and Wellbeing of Individuals
  2. Factors that positively and negatively influence the individuals’ wellbeing.
  3. Range of services and resources available to support individuals’ wellbeing
  4. How an individuals’ wellbeing may affect their behaviours and relationships
  5. How to engage and involve individuals in monitoring their own health and well-being
  6. The early indicators of physical and mental health deterioration.
  7. How to escalate concerns about an individual’s health deterioration
  8. How to engage and involve individuals in understanding and monitoring their health and well-being.
  9. The use of appropriate tools to monitor and report changes in health and well-being.
  10. Recording observations of health and well-being
  11. How to Support an individual in a way that promotes their sense of identity, self-image, and self-esteem
  12. Ways to contribute to an environment that promotes wellbeing.
  13. Person-centred approach to working with individuals and others to improve individuals’ health and wellbeing.
UNIT 10: Equality, Diversity, Inclusion and Human Rights in Care Settings
16 Lessons
  1. Equality, Diversity, Inclusion and Human Rights in Care Settings
  2. Influencers on working practices to promote equality, diversity, inclusion and human rights.
  3. How external factors influence own work role.
  4. The importance of equality, diversity, inclusion and human rights within your work setting.
  5. The importance of equality, diversity, inclusion and human rights within your work setting 2
  6. How inclusive practice and cultures promote equality, diversity, inclusion, and human rights.
  7. How the promotion of equality, diversity, inclusion, and human rights can lead to improved outcomes for individuals
  8. How organisation promotes equality, diversity, inclusion, and human rights.
  9. Our role in promoting equality, diversity inclusion and human rights.
  10. The potential effects of discrimination.
  11. How unconscious biases may affect own and others’ behaviours.
  12. How to respond to and challenge discrimination in a way that promotes positive change.
  13. How to report any discriminatory or exclusive behaviours, and to whom
  14. Interact with individuals and others in a way that respects their lifestyle, beliefs, culture, values, and preferences
  15. How to promote a culture that supports inclusive practices
  16. How to reflect on and make improvements to own practice in promoting equality, diversity, inclusion, and human rights.
UNIT 11:Health and Safety in Care Settings
25 Lessons
  1. Legislation relating to health and safety in a care work setting
  2. Main Points of Health and Safety Policies and Procedures Agreed with the Employer
  3. Health and Safety Responsibilities of Self, Employer/Manager, and Others
  4. pecific Tasks in the Work Setting That Should Not Be Carried Out Without Special Training
  5. Different types of accidents and sudden illness that may occur in own work setting.
  6. Procedures to follow if an Accident or Sudden Illness Occurs
  7. Policies and Procedures That relate to Health and Safety
  8. Support others’ understanding and follow safe practices.
  9. Monitor potential health and safety risks
  10. Using Risk Assessment in Relation to Health and Safety
  11. Minimising and Managing Potential Risks and Hazards
  12. Accessing Additional Support or Information Relating to Health and Safety
  13. Main Points of Legislation Relating to Moving and Handling
  14. Principles for Safe Moving and Handling
  15. How to move and handle equipment and other objects safely
  16. Types of Hazardous Substances that may Be found in the Work Setting
  17. Demonstrate safe practices for storing, using, and disposing of hazardous substances and materials
  18. The Importance of the Promotion of Fire Safety in the Work Setting
  19. Practices that Prevent Fires from Starting and Spreading
  20. Emergency procedures to be followed in the event of a fire in the work setting
  21. Measures that prevent fires from starting
  22. Ensure Clear Evacuation Routes Are Always Maintained
  23. The Importance of Ensuring That Others Are Aware of Own Whereabouts
  24. Use of Agreed Procedures for Checking the Identity of Anyone Requesting Access
  25. The Use of measures to protect own Security and the Security of Others

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